CMS Wire
All the Content Management, Web Publishing and Enterprise 2.0 news you can handle. We think about content and dwell upon collaboration.
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Customer Experience Lessons From Classic Christmas Movies
Some of the clearest customer experience lessons don’t have to come from our normal sources. They can come from stories we already know by heart.
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Time to Reverse Engineer Your 2026 CX Strategy?
Most teams plan forward and hope for results. Backward induction makes outcomes intentional.
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I Spoke With Sam Altman: What OpenAI’s Future Actually Looks Like
Altman breaks down OpenAI’s real priorities: memory, relationships, enterprise growth — and why an IPO isn’t coming anytime soon.
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AI-Powered Doesn’t Have to Mean Inhuman: Amplifying People, Not Complexity
Complexity is the real technology challenge. AI should ease complexity, not add to it.
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The Netflix-Warner Bros. Lesson Every Marketer Should Study
Preference is earned. Defensibility is owned. Netflix’s deal explains why the difference now matters.
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Sigma Connect
